Learn about Outlet, Ex-Display and B-Stock Terms and Conditions
Sale and clearance items are sold as new unless otherwise stated. However, original packaging might be damaged or missing and the item might be discontinued so please contact us should you need extra ones to match in the future.
Ex-display and B-stock items are sold as seen. Whilst always in good condition, they might show some signs of wear and tear from use in our showrooms. These might include small marks, scratches or other small blemishes. If you are unsure, we recommend that you email adam@hollowaysofludlow.com for more information before purchasing. Ex-display and B-stock items are non-returnable so if unsure please arrange to view in one of our stores before purchase.
Free delivery does not apply to outlet, ex-display and B-stock items. A delivery charge will be added to the cost of the item in check-out. These items can be collected free of charge from any one of our stores.
We reserve the right to review the delivery costs charged in check-out to remote or difficult to deliver to locations such as Northern Ireland, the Scottish highlands, remote parts of Cornwall etc.
If unsure please contact customerservice@